Well I started to write about this and as often happens this dropped into my mailbox. At a time when social media marketing is the rage, email marketing is still the top revenue generator outside of organic search. Read More.

Google is definitely a recognizable brand. The familiar name has even been converted to a verb, to describe the act of doing a web search, much like Xerox at one time was synonymous with making copies. So why does one of the most iconic internet companies around feel the need to make changes their brand? There is no simple answer to such a question, however there is no question about the ripples and discussions created. For the last few days there has been story after story a

What do unanswered calls cost your business? Recent studies show 94% of new customers whose calls go unanswered choose to go with another company instead of leaving a message and waiting! Today’s consumers want an immediate response. So with all this information in hand why do so many company’s still neglect to answer the phone? The two most common answers to this are time and employee cost. Most small businesses do not have the means to staff for every possible time a call m