In today’s ultra-competitive consumer market, customers expect immediate responses and timely results. This often leaves small businesses frustrated because they do not have the man-power to manage their daily business, focus on new sales, and interact with customers. There is a solution to this issue, using a call center for customer support and order entry. Let’s take a look at the advantages of call centers for small businesses and why it should be part of your core busine

Most businesses get into social media marketing expecting to see a big return on their investment. The expectation is that new customers will come in by the hundreds, and that the revenue generation will be huge! However, this is rarely the case. It takes time to build momentum with social media, and the benefits aren’t always as obvious as you would like. Here are 10 reasons why it may be working better than you think… 1. Branding – One of the best ways to use social media i

​ I am looking for the silver bullet. I have heard this so many times, it has worked its way into my lexicon of phrases. I have used it way too often when describing the search for a perfect solution to a problem, yet when talking to prospective marketing customers, it is the one phrase that makes the hair on the back of my neck stand up. The scenario is always the same. “My business is stagnant. The phones are not ringing. Foot traffic is down. My previous marketing did no